Terms of Service
Welcome to Steverson & Co. These Terms of Service (“Terms”) govern your use of our website and our Fractional CIO service. By accessing our site or engaging our services, you agree to be bound by these Terms.
Last Updated: March 21, 2026
1. Scope of Services
Steverson & Co provides IT consultancy, strategic advisory, and managed technology solutions. The specific scope of work, timelines, and deliverables for any engagement will be outlined in a separate Service Level Agreement (SLA) or Statement of Work (SOW) provided to the client.
2. Professional Advice Disclaimer
Our services are advisory in nature. While we strive to provide the most accurate and up-to-date technical guidance, Steverson & Co does not guarantee specific business outcomes. Implementation of our recommendations is at the sole discretion and risk of the client.
3. Fees and Payment
Subscription Plans: Monthly Fractional CIO Advisory plans are billed in advance on the first of each month.
Project Work: Project-based consultancy requires a 50% deposit unless otherwise agreed.
Late Payments: We reserve the right to suspend services or technical support if accounts are more than 14 days overdue.
4. Limitation of Liability
To the maximum extent permitted by the laws of Malaysia, Steverson & Co shall not be liable for any indirect, incidental, or consequential damages, including but not limited to:
Loss of profits or revenue.
Data loss or system downtime.
Failures caused by third-party providers (e.g., Microsoft, Google, AWS).
Cybersecurity breaches occurring despite implemented security measures.
5. Client Responsibilities
To provide effective consultancy, we require:
Timely access to necessary systems and data.
Accuracy in the information provided to our consultants.
Compliance with software licensing and legal regulations by the client.
6. Confidentiality & Data Protection
We value your trust. Steverson & Co agrees to keep all client proprietary information confidential. Any personal data collected will be handled in accordance with our [Privacy Policy Link] and the Malaysian Personal Data Protection Act (PDPA) 2010.
7. Termination
Either party may terminate a service agreement with 30 days' written notice. Upon termination, the client is responsible for all fees incurred up to the date of termination.
8. Governing Law
These Terms are governed by and construed in accordance with the laws of Malaysia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Malaysia.
Contact Us
If you have any questions regarding these Terms, please contact us at:
Email: [email protected]
Website: https://www.steverson.co
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