Fractional CIO & Autonomous Operations for High-Growth SMEs
Eliminate manual bottlenecks and secure your scale. We blended the years of experience into true, no fluff packages that traditional IT companies can't.
Expert Guidance Without the Overhead
What is Fractional CIO & Autonomous Operations?
IT is not just about fixing computers—it’s about weaponizing technology for growth.
At Steverson & Co, we places high-level Fractional CIO (Chief Information Officer) services directly into your organization to deal with AI, cybersecurity, digital transformations and improved customer experience. We focus on three core service pillars to ultimately improve your IT efficiencies.
Strategic IT Leadership
Strategically and consistently align technology initiatives to your overarching business goals, effectively transforming IT from a simple cost center into a high-value, sustainable profit center for growth.
Unified Business Platform
Consolidate your disparate systems into a single, integrated platform that streamlines operations and eliminates data silos, enabling seamless collaboration and real-time visibility.
Cost Consolidation
Systematically analyze your IT infrastructure to identify inefficiencies, eliminate redundant expenditures, and right-size your technology investments to what your really need.
Why We Are No Ordinary MSPs
Your Fractional CIO & Technical Partner
Strategic Minds, Technical Hands
We don’t just hand you a PDF; we build the automation and security workflows ourselves.
Automation-First DNA
We use an advanced "Smart Intelligence" layer to proactively monitor and fix issues before they become tickets.
Vendor-Neutral Advocacy
We act as your internal CIO to manage third-party vendors, and cut "bloat" from your monthly subscriptions.
The Technology and Human Reality
The Problem We Solve
Closing the Gap Between Tech and Human Reality.
The Communication Gap
We flatten the line between the front lines and the boardroom. No more "game of telephone"—just clear, actionable data.
The "Jack of All Trades" Trap
Your lean IT team shouldn't have to know everything. We provide the Subject Matter Expertise they need, from cloud security to AI integration.
Technology vs. Human Reality
A tool is only an investment if your staff actually uses it. We architect ecosystems that fit your company culture and adaptive levels.
The Manual Workflow Burden
Doing things 'the way we’ve always done them' is a silent profit killer. We implement custom workflow integrations to handle repetitive tasks at 10x speed."
The Silo Tech Stack
We stop data from getting stuck. We consolidate and integrate your tools into a Single Source of Truth for better decision-making.
The "IT as a Cost Center" myth
We show management how IT can directly contribute to revenue by improving how customers are acquired, served, and retained
Affordable and comprehensive plans for SMEs with all size
CORE PLANS & PRICING
STrategic Leadership for BUSINESS of All Sizes.
Our plans scale with your ambition. Whether you need baseline management or a full strategic leadership, we provide an end-to-end approach to every tier.
CORE
Essential IT Ops
BEST FOR:
Startups requiring oversight
Base Advisory Fee:
RM2,000 /mo
Pricing:
RM100 /user /mo
(Free: 5 users)
Min. Commitment:
Min 3 months
Strategy Layer:
Quarterly Roadmap
Customer Layer:
Front end systems monitoring
User Layer:
M365 Business Standard
Security Layer:
Asset Management
+ Proactive Monitoring
+ Automated Patching
Digitalization Layer:
-
Management Layer:
Standard Backup Strategy
Operation Layer:
-
ADVANCED
Business Enhanced
BEST FOR:
Growth firms needing security
Base Advisory Fee:
RM5,000/mo
Pricing:
RM150/user /mo
(Free 10 users)
Min. Commitment:
Min 6 months
Strategy Layer:
Yearly Strategy
Customer Layer:
Front end systems monitoring
+ CRM
User Layer:
M365 Business Standard
+ Co-Pilot Business
Security Layer:
Asset Management
+ Proactive Monitoring
+ Automated Patching
+ Automated Healing
Digitalization Layer:
Frontend Automations
Management Layer:
Standard Backup Strategy
+ Disaster Recovery Planning
Operation Layer:
Ticket-based L3 leadership advices
ELITE
Advisory + Automation
BEST FOR:
Scale-ups needing custom logic
Base Advisory Fee:
RM10,000/mo
Pricing:
RM200 /user /mo
(Free 15 users)
Min. Commitment:
Min 12 months
Strategy Layer:
Full 3 year Strategy
+ Continuous CIO Oversight
Customer Layer:
Front end systems monitoring
+ CRM
+ Campaign management
User Layer:
M365 Business Premium
+ Co-Pilot Business
Security Layer:
Asset Management
+ Proactive Monitoring
+ Automated Patching
+ Automated Healing
+ EDR
Digitalization Layer:
Frontend + Backend Automations
Management Layer:
Standard Backup Strategy
+ BCP
Operation Layer:
Ticket-based + WhatsApp L3 advices
Important Notes & Engagement Terms:
Jurisdictional Pricing & Order Protocol: Steverson & Co. operates on a Standardized Numerical Model. To ensure regulatory and tax compliance, the following ordering protocols apply:
Malaysia Tier (Local): Rates are quoted in MYR. Online ordering and automated onboarding are available for verified Malaysian SMEs.
Singapore Tier (Regional/HQ): Rates are quoted at a 1:1 numerical ratio (SGD). Engagement typically requires a formal Consultative Discovery to align with MAS/PDPA governance.
Global Tier (International): Rates for entities outside of Malaysia and Singapore are quoted at a 1:1 numerical ratio (USD/EUR/AUD). Online ordering is not available for the Global Tier. All international engagements require a manual Discovery Phase, a signed Master Service Agreement (MSA), and a formal Statement of Work (SOW) to address specific jurisdictional risks.
Regional Governance & Compliance: The International Tier includes specialized oversight for dual-jurisdiction compliance. This covers the alignment of Malaysian operations with international standards such as Singapore MAS TRM, SG-PDPA, GDPR, and the Malaysia Cyber Security Act 2024.
Cross-Border Tax Administration: All international fees are quoted Net of Withholding Tax (WHT). The client is responsible for ensuring the full invoiced amount is remitted. Steverson & Co. will provide a Certificate of Residence (COR) to assist in treaty-based tax relief under relevant Double Taxation Agreements (DTA).
2026 E-Invoicing & SST: All billings are processed via LHDN-validated e-Invoicing. Services for non-Malaysian entities are classified as an Export of Services (0% SST), provided the primary benefit of the strategic oversight is consumed at the HQ level.
L3 Strategic Oversight: Only Advanced and Elite Plans provide Layer 3 (L3) Leadership advice and Autonomous Operations. Standard desktop "Helpdesk" support (L1/L2) is excluded unless specified in a custom SOW.
Minimum Commitment: To ensure the successful stabilization of autonomous workflows and a hardened security posture, a minimum term applies (3 months for CORE, 6 months for ADVANCED, 12 months for ELITE).
Disbursements: Quoted rates cover remote advisory and digital implementation. Physical on-site visits are subject to separate travel, accommodation, and daily subsistence disbursements.
STILL NOT SURE?
Frequently Asked Questions
Modern IT. Transparent Pricing. No Guesswork.
1. Why is there a Base Advisory Fee?
Unlike traditional IT that charges only when things break, we provide continuous strategic leadership to ensure your technology drives profit.
2. What is the Setup Fee for?
Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.
3. How do we save money with this model?
A: By automating manual tasks and cutting redundant software subscriptions, most clients see an ROI that far exceeds their monthly IT investment.
READY TO STREAMLINE?
Don't let tech debt slow you down. Let's build a roadmap that works.
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